Responsible Gaming

Sikwin was designed by a team of world-class specialists to be a trustworthy and safe location where you can always have fun and keep yourself engaged. However, instead of bringing joy into your life, gambling at a casino may often be a miserable experience. We'd like to take some time to provide you with some advice on how to avoid such situations and stay away from gambling addiction and related difficulties.


1. What should be done?

If you'll have gambling problems from the start, or if you're scared you won't be able to find a happy medium between how much you want to play and how much you can afford, you may avoid gaming at our casino. By contacting our helpful Customer Service staff through Live Chat, you may activate this preventative precaution. If you are concerned about someone close to you losing control while gaming, please call our courteous Customer Service staff, we will do our best to resolve the situation. The Customer Service staff is available through Live Chat 24 hours.

It's fantastic if you can keep track of the time and money you spend each day. If not, it's a good idea to seek professional help in coping with the problems that compulsive gamblers may confront.


2. Self-Evaluation:

We encourage you to take an honest look at yourself. Please respond to the following questions. You are likely to have a compulsive gambling issue if you answer yes to all or even the majority of the following questions:

- Do you struggle to keep track of how much money you spend on gambling?

- Are you stealing or taking loans to participate in gambling?

- Have you observed that you spend less time with your family and friends to allow yourself to gamble?

- Do you have an opposite reaction to other people's views on your online gambling activities?

- Have you lost interest in your favorite activities or pastimes?

- Are you sad or suicidal as a result of your gaming losses?

- Have you ever used a lie to hide how much money or time you spent gambling?

It is never too late to accept that you have a gambling addiction and seek assistance. We cherish our customers and will not assist in the growth of this addiction in any way. Please read the following information to reduce your chances of developing or overcoming a gambling addiction:

- Gambling should not be considered a source of income,

- Limit the amount of time and money you spend. Do not go over these bounds,

- If you'd like to impose limitations on your account, talk to our customer service for suggestions,

- Only gamble money that you can afford to lose without compromising your ability to pay your bills,

- It's best not to chase your losses.


Please refrain from gambling if you:

You are an alcoholic or under the influence of another substance.

You're depressed.

We provide a variety of self-limitation and self-exclusion choices for you to choose from. Customers are advised to contact Customer Service if they are concerned about becoming addicted to gambling. Customers can choose to be excluded from gaming for a specific length of time or eternally.


3. Self-Examining:

You can contact our Customer Service staff via Live Chat to let us know that you've decided to stop gambling on the website for a set length of time. We shall take all necessary steps to prevent you from accessing your account and ensure that you do not get any promotional mailings.

Sikwin makes certain that those who have self-excluded or have been involuntarily excluded from receiving targeted mailings, telemarketing campaigns, player club materials, or other promotional materials related to gaming activities on its website do not get them.

We'll do all we can to keep you from creating new accounts and to block them. After the specified period has expired, your account will be immediately unblocked. Please email us at [email protected] to activate this feature. You must not seek to establish a new account during the self-exclusion period, and you must understand that the Company will have no financial obligation and will not be held otherwise liable if you continue to gamble or use a new account with the Service under a different name or address.


4. Looking for Guidance:

If you're having trouble coping with your gambling addiction, it's a good idea to go to the following websites for loads of useful information about gambling addiction prevention and assistance for those who are having difficulties with gambling:


5. Minor' Protection:

Sikwin only allows players at least 18 years old, and we employ all possible means to prevent minors from registering and playing on our site. Sikwin retains the right to seek proof of identity, and access to the Website will be banned immediately if the player is underage.

However, we recognize that kids can still register and play owing to the general availability and nature of the Internet. As a result, we highly advise parents to work together to prevent their children from unrestricted access to gaming websites. We guarantee that no information in our advertising, sponsorship or marketing materials is intended to entice children to the site.